Hear what our clients have to say about our service...
Nick was recommended to us by a friend to assist with the purchase of our first home and we could not be more satisfied with the service we have been provided with. He took us through everything step by step and explained it all in a way that was easy to understand for someone who was new to the property market. Nick is very prompt and seems to always be available to answer any and all questions we may have and in fact he is so upfront with everything that you aren't left with many questions to ask! The exceptional professionalism and high quality customer service we received came with a personal touch and sincerity that made us feel cared for and which is not always present in business dealings these days. We would have no hesitation in working with Nick again and will readily recommend him and the team from Fastlink Finance to anyone who asks.
Nick has completely blown us away with his level of professionalism and service! Every question, call and query answered straight away! We are the type of people that don't like change and paper work, however Nick seemed to do everything behind the scenes and made it very easy for us to change! In turn, Nick has saved us thousands of dollars in interest and we are forever grateful! Nick was recommend to us by another family member and it was the best decision we have made. We love our new relationship and look forward to moving forward with more loans!
Matthew & Suzy Dan
Unbelievable. Mark and the team at Fastlink Finance are nothing short of spectacular! We have just purchased our first property and we couldn't have asked for a better team to help us take this step. Mark ensured we understood everything he was presenting to us and went the extra step to ensure we understood the whole process of home ownership from various perspectives. No question was left unanswered and everything was done with our best interest at heart! Mark has made our first plunge in the property market happen and we genuinely couldn't have done it without him. Thank you doesn't cover how grateful we are.
Ash & Zac Nicholson
I found Mark to be extremely knowledgeable and offered a high level of expertise in the complex and ever changing environment of finance. He quickly understood my unique circumstances and was able to offer a number of scenarios for me to think about and later drill down further with him. He was available 24/7 to answer any questions I may have had, and came back with a detailed analysis of the pros and cons. I always felt as though he had my best interests at hand. I highly recommend his services and in fact, we are already working towards my next purchase!
Mark was awesome and made buying our first home very easy. His comprehensive understanding of the home loan market and thorough approach to the application process was exactly what we needed, and it was no surprise that he came so highly recommended! We will definitely continue to work with him going forward!
Mark has been absolutely brilliant to work with. He has been readily available and has been prompt and very thorough in both his research on my behalf and the explanations that he has provided. I have loved working with Mark and am extremely grateful for the support that he has provided.
Mark is a fantastic broker. He was very thorough, more than happy to step us through any detail we requested. This was not our first experience with a mortgage broker, and his level of service was the best I have experienced. Our case was not as simply as some yet he worked through strategies and plans to find the best result. I highly recommend him.
Fantastic service, the whole process was so easy with Jamil's help. I have recommended his services to all of my family and friends. Professional, reliable and very experienced. Thanks for all your help.
Jamil and his team were very professional and worked tirelessly to get us what we wanted. They were very honest and easy to deal with. Jamil went above and beyond for us and got us the best deal. Highly recommended and very experienced.
Mark made the entire process straightforward, easy and gave us confidence we had chosen the right broker. We purchased our first property in January 2019 and Mark walked my wife and I through each step with clear, detailed information that reassured us every step of the way. It's obvious Mark has years of extensive knowledge in getting the best rates for his clients and he was always able to answer our questions, no matter how big or small. He is the kind of guy that goes above and beyond for his clients and we are now enjoying the best rates in our dream home. I know for a fact we will be using Mark and his team's services again in the future.
It's not often that on your birthday you will receive a birthday message from your broker. In my experience working in the banking industry, most brokers will set you up with a loan and move on, leaving you to sort the rest on your own. They only want to hear from you when you need another loan and don't care for any other needs you may have or issues with repayments and loan servicing. These are the things that seperate Nick from the rest and you can be assured that not only you will receive the most professional service but also a personal touch for many years on end as Nick takes special care for his customers throughout the term of the loan, assisting with refinancing, getting better deals from other banking institutions and always remembering to send you a birthday wish! Thank you Nick and Fastlink.
I would love to recommend Fastlink Finance and Mark Ellis whom made sure we had an extremely easy journey around getting a home loan for us! Very transparent work and support across the whole process making sure that we understood every detail and we were happy! Lots of integrity and putting a customer first!
As a first home buyer, Jamil was patient and professional in guiding me through the entire process of purchasing a house, step by step. Jamil ensured what could have been a highly stressful situation, was instead a pleasant experience that went smoothly. I would highly recommend Fastlink Finance to all friends and family due to the genuine care that Jamil and his team showed throughout the entire process.
Working with Nick (Jamil) and the Fastlink Finance team made getting a loan approval very easy. Nick was always on my team, making sure I was always up to date with where my application process was. Making it very easy to trust him to come through with a bank approval. With Nick's help the process was very quick, easy and absolutely painless as a customer. I would recommend Nick and Fastlink Finance to everyone, can't wait to get to work with Nick for future loans.
We have no hesitation in recommending Mark to anyone looking for assistance in getting a home loan. As first home buyers and first time investors, he made what could have been a highly stressful process smooth and completely stress free. Mark went above and beyond every step of the way, was patient and extremely knowledgeable and helpful with all of our questions and concerns. He was easily reachable any time, 7 days a week and was always quick to respond, keeping us updated at all times. Thank you Mark for all of your hard work and support and we look forward to working with you again for our next purchase.
Sophie W & Jarrod A
Dealing with Nick assures me that there are good people in this world. He looked after us while dealing with the home loan application by making sure that we got the best deal in the market. He worked tirelessly to find us the best home loan. He is very organised and proactive we had no last minute surprises. We highly recommend Fastlink Finance and we will surely be dealing with Nick for any future home loans we may need. We can't thank them enough for how smoothly it all went.
Thank you so much Mark from Fastlink Finance. We literally wouldn't have been able to do what we had to do without the hard work you did for us to ensure that we could settle on time. My scenario was that I bought a house from auction with a 4 week settlement period without a bank loan pre-approval. We really appreciated your efforts throughout the whole process. We particularly appreciated you keeping us in the loop throughout the process. Mark is up to date with the market and the tools. Couldn't have done this without your help, you went above and beyond, thanks again. We will be working with you again on our future home loans.
I have worked with Jamil and his team for many years now. In that time, Jamil and his team have been nothing but amazing. So knowledgeable and super professional. I have 100% trust in their services. Nothing is too hard for Jamil. I would highly recommend their financial services. Thank you for all your hard work over the years.
I look forward to many more businesses dealings with you.
I have recently asked for Jamil's help to sort out the finances for my investment property. His services were spectacular and of an extremely good standard. His attention to detail, fast response, great advice & stakeholder management skills were beyond any level I have ever seen. I have to admit that I have never worked with a finance service provider that is nearly as good as Jamil. In addition, Jamil made the process seem so easy to me and walked me through the process with providing great examples and simple explanations. Looking forward to obtaining my next property with Jamil's help. Thank you Jamil.
Mark Ellis from Fastlink Finance was absolute gold in my recent experience with purchasing my first investment property.
From a casual quick chat about my options and situation with attempting to deal directly with the banks, Mark then went on to provide expert advice and guidance, in a warm and friendly manner, which made me feel comfortable with the whole process.
He stepped me through the long and ongoing process, which was a complicated one with the estate property I was purchasing, and assisted with communications between solicitors, agents, my renovators and the banks to ensure our timing was all streamlined. He worked around my busy schedule and made signing paperwork easy !
Not only did Mark help me make my investment purchase happen, he also taught me a lot about it all along the way. He investigated every possible best solution for me and even when we needed to update the Finance he did his research thoroughly again to ensure I had the best deal.
Buying an investment property alone can be pretty overwhelming and without Mark assisting in this process I probably would have taken another couple of years to contemplate this step.
Thanks Mark for all your help. Looking forward to working with you into the future.
Mark from Fastlink Finance was with us every step of the way as we purchased our first property. It took us over 6 months from seeking pre-approval to finally securing a property and Mark walked us through each stage and made the necessary arrangements with the bank that gave us one less thing to stress about.
He was able to provide us a much deeper understanding of the process through simple tables using real numbers. When something was outside of his professional scope (e.g. solicitors advice), Mark was able to refer us on to other experts in their field.
Lastly, Mark was available around the clock for any questions throughout the process and for these reasons I would highly recommend Fastlink Finance to any first home buyer.
I was referred to him through my relative. He knows what his products are and he gives good advice. He is very confident. He doesn't rush things, he takes his time. He understands that buying a house is not a thing you can rush. I'd highly definitely recommend him. Which I did already!
When you are going for a loan and when you want to get that much money to purchase a property, its very emotional!! He just put us at ease and was very supportive. He just made sure he looked for the right solution and product for us. You could just tell he knew what he was talking about. Thank you for the great service.
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